Privacy Policy

1.1 We may collect and process personal information voluntarily provided by you or automatically captured through your interactive utilization of the Platform. This includes:

• Voluntary Identity Data: Name, phone number, WhatsApp configuration mapping, gender, date of birth, time of birth, and accurate place of birth.
• Devotee & Ritual Metrics: Information submitted while finalizing a puja or chadhava booking, including Gotra affiliations, custom family member names, explicit Sankalp details, specific devotional wishes, and relative notes required for ceremonial implementation.
• Logistics Vectors: Precise delivery shipping address parameters where prasad elements, books, or related artifacts are safely dispatched.
• Automatic Structural Data: Domain name tracks, browser configurations, active operating system versions, and Internet Protocol (IP) address location indicators automatically recognized by our host servers.
• Communications & Reviews: Correspondence logs directed to customer support endpoints, WhatsApp business chats, email strings, phone recordings, and voluntarily submitted system reviews or ratings.
• Optional Profile Elements: Professional occupation lines and custom profile photographs used strictly for individual UI personalization.

1.2 Payment Card Data Exclusion: In the event you execute digital payment steps, our systems do not record or store credit card numbers, bank account logs, expiry structures, or CVV credentials. Financial actions map safely through secure, RBI-authorized third-party payment aggregation gateways whose isolated security rules dictate processing.

2.1 We harness the collected operational datasets for the following definitive business purposes:

• Processing and fulfilling your online puja or chadhava arrangements and coordinating details with temple units and matching priests.
• Transmitting order confirmations, scheduling adjustments, and delivering recorded puja videos and prasad tracking details via automated WhatsApp, SMS, or email loops.
• Personalizing devotional feeds, horoscopes (Rashifal), and automated Panchang feeds based on user-disclosed birth parameters.
• Observing system performance metric analytics to clear runtime errors and optimize interface code architectures.
• Enforcing legal adherence workflows to satisfy Indian legal frameworks, TRAI operational instructions, and corporate policy rules.

2.2 Asset Transfers: Collected data fragments remain an active corporate asset and may migrate to new leadership units in the event of structured corporate acquisitions, operational mergers, asset sell-offs, or formalized partnership transitions.

2.3 Cookie Architectures: We track active sessions using temporary device cookies to preserve UI consistency. Third-party ad setups integration might read anonymous technical profiles to optimize targeted informational banners. You maintain complete power to decline cookie trackers through standard internal browser settings.

Other than standardized aggregated demographic info patterns, user records are shared exclusively with the following system components:

1.Temples, Priests, and Ritual Partners: Relaying devotee parameters (Names, Gotra profiles, Sankalp notes) to active shrines strictly to conclude the traditional performance of the booked ritual service.
2.Consulting Service Operators: Safely transferring data lines to cloud host servers, delivery courier firms, secure payment gateways, and WhatsApp/SMS utility aggregates bound by firm non-disclosure contracts.
3.Targeted Advertising Frameworks: Transferring minimal tracking pixels, platform cache records, and IP domain details to Google and Meta (Facebook/Instagram) channels to show targeted spiritual notifications and content suggestions.
4.Statutory Regulatory Disclosures: We fully cooperate with law enforcement teams and government bodies. Data records will be submitted without notice if deemed essential to prevent fraud, protect public safety, comply with legal warrants, or restrict actionable systemic offenses.

3.6 External Web Elements: The platform contains links pointing to external payment gateways or secondary portals. We accept no liability regarding the unique privacy rules practiced by these outside domains. We suggest inspecting their statements independently.

4.1 SVSR Agencies LLP maintains strict commercially reasonable technical safeguards to preserve personal database clusters against unauthorized access, malicious leakage, reproduction, or unexpected alteration.

4.2 Databases are held in secure cloud facilities inside and outside the boundaries of India. By providing your information, you acknowledge this transmission path. While we deploy maximum data shields, the internet presents open transmission risks; usage of our application rests entirely at your own risk.

4.3 In the event of an identified platform security vulnerability or server breach, we will notify affected users promptly and initiate recovery updates to the best of our technical capability.

This Privacy Policy does not cover unsolicited datasets shared outside our explicit form fields—such as comments left in public board areas, chat forums, or open feedback structures. All such unsolicited updates turn into non-confidential information, leaving the Company free to distribute or clean them without limitation.

We do not maintain user personal information records longer than necessary to satisfy the functional delivery of booked services or to honor legal compliance frameworks. Even following account termination requests, certain archival strings may survive inside backup repositories to clear statutory bookkeeping audits, settle ongoing court claims, or maintain active fraud blocks.

In accordance with active Indian data regulations (including the DPDP Act), you are granted absolute governance rights over your data assets:

• Right to Withdraw Consent: You can revoke your data usage consent at any time by dropping a line to support@aaradhyasetu.com. We will stop processing your information, though this might mean your active service account access will be terminated.
• Right to Account Deletion: You can demand absolute account deletion by messaging our team. All personal records will be securely cleared down, except for parameters bound by statutory retention laws.
• Right to Correction: You are fully responsible for keeping your contact information and profile records accurate. If you notice structural mistakes, you can correct them via your profile dashboard or request an update through support.

If you have questions regarding this Privacy Policy or wish to file a formal complaint regarding data management practices, please contact our designated Grievance Officer. We acknowledge all submissions within **24 hours** and aim to resolve matters within **15 days**: